Refund Policy

Last updated: March 2026

Overview

All payments for the BotFlush service are processed by Paddle, our Merchant of Record. Refund requests are handled in accordance with Paddle's refund policy.

Refund Eligibility

You may request a full refund within 14 days of purchase, no questions asked.

To request a refund:

Email admin@botflush.com with your transaction ID
Or contact Paddle directly through your purchase receipt

After 14 Days

Refund requests after 14 days are reviewed on a case-by-case basis. We will do our best to resolve any issues.

In-App Refunds

Unused plan balances can be refunded directly through the console's Account page at any time. The refund amount is prorated based on remaining subscription days.

Processing Time

Approved refunds are processed within 5-10 business days. The refund will appear on the original payment method.

Contact

For refund inquiries: admin@botflush.com